How To Check If You Have Any Tickets

How To Check If You Have Any Tickets – AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience to securely manage tickets online or in the AXS Mobile App and is the preferred method of entry to Broadmoor World Arena. This eliminates paper tickets and allows you to log into the venue with your AXS Mobile ID and manage your tickets digitally. AXS Mobile ID gives you the ability to move, sell and buy seats through an official marketplace powered by Broadmoor World Arena.

AXS Mobile ID provides convenience, flexibility and security. Fans can manage tickets digitally, transfer or sell tickets as needed (if applicable) and be assured that all tickets are authentic and secure. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping by unauthorized resale sites, and ensure we know who is coming to the shows.

How To Check If You Have Any Tickets

When purchasing tickets, your AXS tickets are automatically added to your existing AXS account. If you do not currently have an AXS account, you will be asked to create one during your purchase. You can also create an account without purchasing a ticket by visiting and entering some very simple account information. After filling in the account details, you can buy, sell or manage positions in your account.

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The only form of AXS Mobile ID access is through the AXS app, but if you don’t have access to a smartphone, you can use the credit card you purchased the ticket with.

Bought tickets for a group? Make sure everyone enters together or transfer tickets to friends prior to the event and ask them to follow the steps above to enter Broadmoor World Arena.

Many fans find it best to assign seats to their guests prior to the event. This way your guests can sign in with their AXS Mobile ID upon arrival.

With Ticket Transfer you can digitally give your ticket to each guest in your party via AXS Mobile ID. With seat transfers, you no longer have to worry about giving them paper tickets in advance or getting them to walk together outside the gate. There is no charge for seats and unlimited transfers.

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Your guests will need to create an AXS account in order to receive tickets. They can refund you tickets if guests can’t attend, or you can cancel the transfer if they still need to set up their AXS account. If they already have an AXS account, the ticket will automatically go into their account.

The recipient will receive an email about the transfer and will need to create an AXS account (if they don’t already have one) in order to complete the transfer. After that, the tickets are theirs to use with the AXS app.

View your transfer history in the AXS app by clicking MY EVENTS and selecting Transfers. You can also view your transfer and purchase history on

If you already have an AXS account, the tickets will automatically be transferred to your account. Otherwise, you will receive an email stating that you will need to create an AXS account in order to claim the ticket. Just follow the simple steps to make Stamps officially yours.

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Do I need to accept a transfer every time I download the AXS app and have an AXS account? No. Once you have your account, the seats transferred to you will be automatically accepted by your account (you do not need to accept them manually).

Yes! All they need to do is create an AXS account to claim their ticket. They also need the AXS app. When it’s time for the event, they can open the app on their phone to show them the ticket.

Depends on. If your friend already has an AXS account, the tickets will be transferred immediately. Otherwise, you have until your friend creates an account to cancel the transfer. Remember that your friends can always transfer tickets to you.

AXS Official Resale is the best way to sell your seats as it is the official marketplace supported by Broadmoor World Arena. Tickets purchased from unofficial sources (such as Craigslist, StubHub, etc.) may not be valid.

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When your tickets sell out, you will receive an email notifying you of the sale. Tickets are automatically delivered to the buyer. You can transfer money from your account to your bank on

If you see a sell button next to your tickets in your account, you can sell them! It is up to the promoter, artist or team whether you can sell tickets or not.

Never. AXS handles payment and delivery, so buyers and sellers never communicate with each other. Buyers get tickets directly into their AXS accounts and sellers get paid via direct deposit.

This is up to you! When you list tickets, you control how long your ad is available for others to purchase. In general, these are your options:

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AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. If fans have tickets they cannot use, they list them for other fans to buy. Buyers get 100% valid and authentic tickets directly into their AXS accounts and sellers get paid via direct deposit. When available, you’ll see the option to purchase tickets with AXS Official Resale on the event page.

As long as people have tickets to sell, AXS will be the best and safest place to find official resale tickets and the only verified marketplace where fans can connect to buy and sell tickets. To refund a ticket, you must log in to the original account that purchased the ticket and go to the My Account page. Will then re-offer the unwanted ticket for resale to another party.

Once you’re logged in, you’ll see a list of all the events you currently have tickets for.

Click on ‘Manage Tickets’ and then select the ‘Resale’ option. If you don’t see the Resale option, it means it’s not available for that specific event.

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You will then be directed to the next step where you will be asked to select the tickets you wish to hold on the resale facility. Please note, you do not need to list all your tickets for resale.

Please review all details prior to processing and ensure that you have selected the correct ticket to upload to the resale facility. You will then need to tick the box below to agree to the resale terms.

Once processed, you will receive an on-screen confirmation message and the status of your ticket will change to ‘Pending Resale’.

If/when your ticket has been purchased by someone else, the ticket status will be updated to ‘SOLD TICKET’ and the ticket price refund (excluding booking and service charges) will be processed within 5 business days.

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The system should first attempt to issue a refund to the card used for the original payment. If your card has expired or been cancelled, you will receive an email requesting further information to process the refund through your bank account.

If you wish to withdraw your tickets before they are resold, you may do so by logging into your account and selecting the ‘Cancel Resale’ option.

Once you select this option, you will need to select the tickets you do not wish to be listed for resale.

Once removed from resale, your tickets will be available through your account. To check the status of your ticket, log in to your account and go to the ‘Manage Tickets’ section.

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All requests are processed automatically and the ticket is valid for use at the event. Once you have removed your ticket from resale, it cannot be undone.

A ticket resale option is available through the offer which provides those who can no longer attend an event the chance to return their unwanted tickets. Will then re-offer the unwanted ticket for resale to another party. For those still looking to purchase tickets, this is the best way to obtain valid tickets for a sold out event.

Beware of scalpers and scammers on third party websites such as Gumtree, Viagogo and Facebook. Fake, duplicate or scalped tickets are liable to be canceled and you run the risk of being rejected on the day.

We strongly advise not to buy tickets from anyone other than the resale system where tickets are resold based on availability

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Sellers can refund their tickets by logging into their account and following the prompts. Will then re-offer the unwanted ticket for resale to another party.

Buyers may purchase tickets for resale through the event page. Cannot guarantee how many or when tickets will be available.

See the event page for details on reseller dates. We recommend that you offer your unwanted tickets for resale as soon as possible in order to maximize your chances of selling them before the resale period ends.

Tickets can only be returned by the original buyer

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